We want you to love what you bought. If anything arrives damaged, defective, or just not right, let us know within 30 days and we’ll send a replacement!
Unopened and unused items can be returned within 30 days for a full refund in shop credit or to your original form of payment minus a 20% restocking fee; customer must cover return shipping.
Opened or used items may be returned within 30 days. You’ll get a refund in the form of store credit minus a 30% loss of product fee; customer must cover return shipping.
Please reach out to our customer service team hello@purelyparsons.com with your order number for return authorization before sending anything back. Exemptions and exclusions may apply.
